Overview
What this service involves
National identity and passport services are managed through official channels operated by NIDA, Immigration, Irembo, and local administration. Begin by choosing the exact service you need: a first application, renewal, replacement, or correction.
Read the live service instructions before gathering records. Requirements vary by service and applicant, so make sure names, dates, and identity details match the official records you submit.
Keep the application reference and payment confirmation. If an in-person identity or biometric step is required, take the original supporting documents named in the current instructions.
Step by step
A practical route
- 01
Choose the exact service you need: first application, renewal, replacement, or correction.
- 02
Read the current requirements on the responsible institution's official page before collecting documents.
- 03
Submit through the stated official channel and save the application or billing reference.
- 04
Attend any required identity or biometric appointment with the original supporting documents.
Prepare before you start
Working checklist
- National ID or other accepted identity record
- Supporting civil-status documents where requested
- A reachable phone number or email
- Application reference and proof of payment
Confirm before you act
Document requirements and charges can change. Confirm them on Irembo, NIDA, or Immigration before applying or paying.
